Info Centre

Learn about our rules, terms, and policies

Rules and Regulations

Live Casino

  • Live Casino games are typically played using a deck of cards or other equipment. We offer a variety of Live Casino games, including baccarat, dragon tigers, roulette, blackjack, and more. To ensure a smooth gaming experience, players should carefully read through the 'Game Rules,' which can be accessed through each Game Provider's game interface.
  • The timer (if any) informs players of the duration of betting time. After it expires, betting is closed and no more bets will be accepted.
  • In cases where errors in the live equipment led to incorrect result entries, corrections will be made based on video recording devices. Win/loss calculations will be based on the final corrected results.
  • Players acknowledge that the live game is fast-paced, and results are quickly determined. If there are discrepancies between the streaming results and the results from live game equipment, game provider reserves the right to consider the results from the live game equipment as final.
  • Unless otherwise specified, malfunctions of any sort (software or hardware) will void pays and play, meaning that any stake placed will be returned, irrespective of any indicative result.
  • To maintain fair play, placing bets on more than one side simultaneously (e.g., players or bankers, big or small, odd or even, dragon and tiger) is not allowed.
  • All virtual outcomes in live casino games (if any) are for reference only and should not be used to determine the actual results of live casino games.
  • Players are to be polite and respectful in live casino games and refrain from the use of harsh language.
  • General Rules & Regulations complement the general Terms and Conditions of the website and do not in any way contradict them. In case of a dispute, terms stated in the Terms and Conditions shall be the prevailing version over those in General Rules & Regulations.
  • Players are advised to carefully review the General Betting Rules for details, and explanations for specific games can be found in each Game Providers’ interface.

Slot

  • Players acknowledge that Slot Games are designed solely for entertainment purposes. It is understood that no monetary bets are compulsory to participate in Slot Games. If the player wishes to play without betting money, they may do so in the "demo play" area only.
  • All values are expressed as actual wins in coins. The player’s bet is dependent on the number of paylines, the number of coins per payline, and coin size played.
  • Malfunctions of any sort will void pays and plays, meaning that any stake placed will be returned, irrespective of any indicative result.
  • To fully understand the specifics, players are encouraged to thoroughly review the Paytable and Rules integrated within each game. These details are readily accessible within the games.

Fishing

  • Players acknowledge that Fishing Games are designed solely for entertainment purposes. It is understood that no monetary bets are compulsory to participate in Fishing Games. If the player wishes to play without betting money, they may do so in the 'demo play' area only.
  • Malfunctions of any sort will void odds and plays, meaning that any stake placed will be returned, irrespective of any indicative result.
  • Certain Fishing Games are designed for multiplayer interaction. Players are advised to check the game description to identify multiplayer games.
  • To fully understand the specifics, players are encouraged to thoroughly review the Rules integrated within each game. These details are readily accessible within the games.

4D Games

  • 4D Games utilize randomly drawn numbers, and matching these numbers results in winning for the player. Players are advised to carefully review the General Betting Rules for details, and explanations for specific games can be found in each Game Providers’ interface.
  • Draws shall be held on dates, times, and in manners determined by the Game Provider.
  • To ensure the fairness of jackpot distribution, Game Providers adhere to the Same Day Distribution (SDD) policy in managing their jackpot pool.
  • To maintain fair gameplay, the RNG system genuinely generates individual random numbers for each game, without referencing against any pre-stored results database or the previous results history.
  • All payments made under the Rules shall be in Malaysia Ringgit (MYR) only.
  • In the event of any fault or failure during a draw, the Company may in its absolute discretion, declare drawn numbers as valid or void, and commence a new draw using the same equipment or otherwise.
  • If there are multiple winners for the Bonus Jackpot, it is within the Game Provider's complete discretion and authority to equitably divide the winnings among each Qualified Winner.

Lottery

  • To maintain fair gameplay, the RNG system genuinely generates individual random numbers for each game, without referencing against any pre-stored results database or the previous results history.
  • The results will be instantly displayed in the results history report, which shall prevail.
  • The Game Provider reserves its rights to cancel or void the affected draw or bet in the event of:
    • any technical glitch, malfunction of any sort, including, but not exclusively software, hardware or connection error and breakdown.
    • any suspicion that the player is committing an act of fraud, collusion or other illegal activities.
    • an error (due to incorrect input by Game Provider's Admin) or system failure, which results in incorrect odds being created and used.
  • Players are advised to carefully review the General Betting Rules for details, and explanations for specific games can be found in each Game Providers’ interface.

Esports

  • All game Information supplied by the Game Provider is done so in good faith. However, the Game Provider is not liable for any errors or omissions to dates, times, venues, competitors, odds, results, statistics, jerseys (displayed at Live Streaming), or other Game Information.
  • Game Provider reserves the right to correct any obvious errors and shall take all reasonable steps to ensure that Markets, which are defined as different Bet Types offered on a certain sporting event, are administered with integrity and transparency.
  • In the event of any inconsistency between the English and the Non-English names used for the events or teams on the Website, it is the English version that shall prevail.
  • At all times, players are responsible for staying informed about the match score and all relevant match details. It is strongly advised that players verify the match status before placing any bets.
  • Bets are valid only if placed before the scheduled start of an event. Game Provider may void bets placed after the actual start time.
  • Players acknowledge that the real-time score, elapsed time, and other data presented on the site, sourced from a "live" feed by a third party, may experience a time delay and/or potential inaccuracies. Game Provider provides data with no warranty and accepts no responsibility for player losses.
  • Game Provider reserves the right to suspend the markets/events at any time or cancel any bets placed. Game Provider reserves the right to void and refund the bets.
  • Game Provider reserves the right to amend these rules from time to time and make the final decision.
  • To fully understand the specifics, players are encouraged to thoroughly review the Rules integrated within each game. These details are readily accessible within the games.

Sports

General Rules and Regulations

1.1 Bets Confirmation/Transactions
All bets stand and null. We do not process request to change, void or cancel once your bet submission is confirmed in the system. Should any dispute arises, BK8.com and Management reserves the right of final decision.

1.2 Results and Settlement (Payout)
Results and Settlement (in abbreviation "R&S"), refer to the final outcome of your bet(s) selection and bet(s) confirmation. Refer to point 5 on terms of use. Your winnings will be credited into your account (product wallet, refer to FAQ) once your bet has been processed, resulted and settled.
Results shall be determined according to the official result website of the relevant governing body at the time of the event settlement. If there is no official result is available from the official website, the decision of the official governing body relating to the event at 24:00 hours (local time on the day of the event) shall determine the result. It will be irrelevant for betting purpose if there is disqualification or any other changes to the outcome of the event if an official result already exists.
If the result settled indifferent from the result posted on the website (example; running announcement / text on the website), BK8.com will take necessary reference from the official website to rectify the result of the particular event.
The settlement of the particular event will be hold on but no guarantees for maximum delays in the event of no result of the particular event from official website and or from governing body, BK8.com will attempt to process the results and settlement as soon as possible after event completion once the result is made officially. Where no results on or from official website are not provided, we will use independent evidence to determined the results for bet settlement. If there is uncertainty and conflicting independent evidence on the results, we will settle on the majority independent view or where applicable official league website will take priority.
BK8.com at its soles discretion and reserves the final decision to void / cancel bet totally or partly, if BK8.com reasonably believe that the result of the particular event becomes publicly known before the conclusion of the event; bets have been offered and accepted due to an error.
In the Event of uncertainty over any result then BK8 reserves the right to suspend settlement of any Market.
BK8.com and Management reserves the right of final decision on the outcome.

1.3 Scheduled Time
Your bet must be submitted and confirmed by the system before the scheduled time/allocated time that is given to you from the system. Your bet will not be accepted once the scheduled time/allocated time given is expired and the event/match/game started.
In event/match/game/market/product that is specified to accept bets after and during the event/match/game/market/product will be considered valid and accepted. Example; in Sports Betting for Live In-Running (In-Play, Betting In-Running) or any specified Betting In-Running match offers on the website.
If BK8.com reasonably believes that your bet is confirmed after the scheduled time (non-specified event/match/game/market/product that allowed to accept after the scheduled time, or in the event/match or market is not closed or suspended at the correct time, unnoticed changed of scheduled time from the official/non-official sites and other reasons) your bet is deemed void and your bet amount (stakes) shall be refunded into your account.
Refer to point 5, terms of use. Should any dispute arises, BK8.com and Management reserves the right of final decision.
The winner of an Event is determined at the conclusion of the Event for purposes of determining the winning bets regardless of the subsequent reversal of decisions or the result of any protest or appeal.

1.3.1 Periods of Time
1.3.1.1 The posted duration of an Event is for reference purposes only. Bets will be valid despite the change in scheduled duration.
1.3.1.2 Any incident during injury or stoppage time that is played, is deemed to have occurred at the end of regular time, e.g. a goal scored in first half injury time of a soccer match is deemed to have been scored on 45 minutes.

1.4 Price, Odds
During your account opening (account registration), you need to select your preferred Odds Format between Decimal, American, Malay, Hong Kong and Indo odds format. Refer to FAQ. Once this odds format is registered and you will be offer in the particular odds format, but the system shall not limit you of changing the odds format once after you have logged in into your account or from the specific product. You need to check the odds (price) before you confirm your bet. BK8.com reserves the right to correct any errors with the input of the betting odds in the particular event/match/game before and or after the event/match/game being resulted and settled. Refer to point 5 and 7, terms of use.

1.5 Change of Venue
All the related bets are deemed void only if the venue is changed to the former away team’s home venue.
All the relevant bets are deemed valid if the event is changed to another venue. This rule will only apply for events where the team has a home arena.

1.6 Auto Time Acceptance
You are given an option to place a bet using “Auto Time Acceptance” by selecting “Time Accept” button. The “Auto Time Acceptance” option may be available only on certain Event. Your bet will be auto accepted and confirmed once the indicated timer expired if no interruption on the following conditions:
You agree to accept and hold no liability to BK8.com and you agree that you are solely responsible to check and confirm on your bets acceptance and it’s at your own risk when using “Auto Time Acceptance” feature.

  • If no Goal scored by any Team
  • If no Red Card is awarded
  • If no Penalty is awarded
  • If no Technical Error or Issue, but not limited to, any failure in any telecommunication that prevents the correct placing, accepting and or recording or notification of bets, delays and interruptions in operation of transmission such as internet connectivity failure.

BK8.com reserves the final decision.

1.7 Abandoned and Postponed of Event
1.7.1 Abandoned Event
In a scenario of an event is discontinued or abandoned for any reasons, the current score at that particular time counts if the minimum requirements are fulfilled for the specific match/market/game/sport according to the specific sports rules and regulations or there is an official result or from the governing body or unless otherwise stated and all bets are deemed void. Unless the particular markets on the event with valid decisions and already decided will be deemed valid for betting purpose, example, “Half-Time” betting.
1.7.2 Postponed of Event
All bets are deemed void if the event is cancelled or postponed, which within 36 hours after the scheduled start time has not been announced or started; or within 12 hours for Baseball matches. Refer to Baseball rules.

1.8 Combos and System bets
What is a system bet?
System bets are similar to accumulators or combos in that you choose several selections within one bet, but all possible combinations of bets from those selections are covered, with the advantage of winning even if not all picks are winners.
Systems bets are presented as two numbers separated by a slash: eg. 2/4, with the first number denoting the type of bets involved (in this case, doubles), and the second number denoting the number of selections involved.
For example, in a 2/4 system bet, you would choose 4 selections and click on the System tab at the top of the bet slip, where you would then see your system bets options. The 2/4 system bet is made up of the 6 possible combinations using your 4 selections, so a stake of €0.50 would cost €3. Even if only 2 of those possible combinations were winners, your bet would win, with the return amount dependant on how many possible combinations actually win. If none or only one of your picks wins, your system bet loses. When you place your system bet, the amount of winnings shown is the maximum winnings possible if all picks win.
You can see the details of active system bets by checking Open Bets under My Account.

1.8.1 Systems involving 3 selections

1.8.1.1 System 2/3
A 2/3 system consists of 3 bets involving 3 selections in different events - 3 doubles . Any two winning bets guarantee a return. More winning bets means a higher return. Please note that a €1 System 2/3 costs €3.

Number of bet placed Single bet Combo bet
3 - Double Treble 4 folds 5 folds 6 folds 7 folds 8 folds
3 - - - - - - -

1.8.1.2 Trixie
A Trixie consists of 4 bets involving 4 selections in different events , 3 doubles and 1 treble . Any two winning bets guarantee a return. More winning bets means a higher return. Please note that a €1 Trixie costs €4.

Number of bet placed Single bet Combo bet
4 - Double Treble 4 folds 5 folds 6 folds 7 folds 8 folds
3 1 - - - - - -

2 Member Obligation
Member’s obligation in this rules and regulations is the provision from terms of use.
As a member, you hereby agree, acknowledge and declare that:

  • You will use BK8.com website (or any specify/alternative URL’s, software and applications) solely for the purpose of your genuine participation in the games and not for any financial gained, abusing the website/game, acted fraudulent, syndicated and or group. Your genuine participation is strictly in your personal capacity for recreational and entertainment purposes only.
  • If there is evidence of a series of bets, bets on both side, or containing the same selection(s) having been placed by or for the same member or group/syndicate, BK8.com reasonably believe with any reason the member has acted to fraud the system and website, BK8.com reserve the right to suspend and/or close account, void, cancel and withhold any pending withdrawal.
  • Member is responsible to instantly report in any of thefollowing scenarios: Refer to 5.1.3. Terms of Use
    • Incorrect results and settlement under whatever circumstances they occurred.
    • Mistakenly credits of funds (amount/value in terms of amount) or in the event of incorrect crediting into your account
    • Winnings that do not belong to your account.
    • Mistakenly paid out to your account and you have intentionally requested for fund out (withdrawn) a partial/full funds that do not belong to your account.
    • If the location of the event/match/game is changed and the particular event/match/game is yet suspended/closed on the website.
  • BK8.com is not liable for any financial loss and or bets which are concluded by third parties or any other person from using your account for wagering purpose. It is your responsibility to keep all your account details confidentiality and BK8.com is not responsible due to your negligence. Refer to 2.5. (iii) and .

All the conditions set hereof and provisions therein resulted to void and cancellation of bets. All Terms of Use apply. BK8.com and Management reserves the right of final decision.

Terms and Conditions

This page contains information explaining your rights in accessing and using The Company website.

The Terms and Conditions relating to the games and promotions available on the Site will be kept up to date and incorporated herein by reference.

Definitions

1.1 The following provisions define the terms and conditions that govern your access and participation in any "play for real" services provided by The Company or collectively referred to as "The Company", "we", "our" or "us" as the context requires. These provisions are intended to be read in conjunction with "Betting Rules" , "Privacy Policy" and any other Terms and Conditions governing the use of the Services and Website(s) and the Information comprised therein (collectively these "Terms and Conditions").

1.2 "Games" means internet gaming system accessible and/or offered on the Site; "Betting" or "bet(s)" for the purpose of these Terms and Conditions include, without limitation, wagering, gaming and gambling conducted in relation to any and/or all of the Service(s) offered on the Website(s);

"Device(s)" mean any application access devices, including but not limited to personal computers, laptops, mobile phones, personal digital assistants, PDA phones, hand-held devices employed for the use of the Website(s) and Services;

"Software" means any computer programme, data file or any other content (including any user information relating to the foregoing) that is required to be installed on your Device to enable you to use and access the Website(s) and Services

"Sportsbook" means the internet gaming system accessible and/or offered at the part of the Website and all related services and online gaming activities.

"Services" means the Software and Games together made available from time to time.

"Your account or Account" means an account opened by you to be used to manage the payment of funds in relation to your use of the Website and Services.

Use of Site

2.1 You can only play the Games for money if you are:

  • 18 years of age or over; and
  • Have reached the age at which you are legally entitled to play the Games in whichever country you access our site.
  • You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.

2.2 If you are not entitled, The Company reserves the right to:

  • immediately prevent your participation in Games and withdraw your account
  • report you to the relevant authorities.

2.3 Clicking on the relevant "JOIN AND REGISTER" button during your registration, you acknowledge and accept that:

  • you are at least 18 years of age and/or at legally capable of entering into binding contracts, including these Terms and Conditions;
  • you have read, fully understood and accepted these Terms and Conditions; and
  • these Terms and Conditions constitute a legally binding agreement ("Agreement") between you and The Company regarding the use of the Services.

2.4 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form

Modification

3.1 We reserve the right to amend, update and modify these Terms and Conditions without prior notice, in our sole discretion. The amended, updated or modified Terms and Conditions shall be effective upon publication on the Website(s). Continued use of, access to and participation in the Services on or through our Website(s) and Device(s) after such publication constitute your acceptance to the modified or updated Terms and Conditions.

3.2 You acknowledge and agree that it is your sole responsibility to check, read and understand any amendments, updates and/or modifications. The Company shall not constitute an obligation to notify you of such amendments, updates and/or modifications. If you continue to use the Website after such amendments, updates and/or modifications, you automatically agree to be bound by them, whether or not you have had notice of, or have read, the relevant amendments, updates and/or modifications.

Intellectual Property

4.1 The information, material and data provided or made available to you on the Website(s), Services and/or in any other form including, without limitation, marketing programmes and materials, results, statistics, sporting data and fixture lists, odds and betting figures, text, graphics, video and audio content (the "Information"), belong to The Company and our licensors and are meant for your personal and non-commercial use only.

4.2 You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publish, transmit, sell, rent, lease or license any part or whole part of the Website or otherwise make the Information available to any other person, website, or media without our prior consent.

4.3 The Software, Services and the Information provided on the Website(s) are protected by copyright, trademarks and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website(s) are owned by, licensed to and/or controlled by The Company and/or our licensors. You acknowledge that you do not acquire any rights, interests, or licences to the Software, Services and the Information through your use of the Website(s).

Conditions of Use

As a condition of use of the Services, you warrant and undertake that you shall not use or access the Website(s), Services, Software and/or the Information for any purpose that is unlawful under any law that is applicable to you or that is prohibited by and/or in breach of these Terms and Conditions. In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant and undertake as a condition of your use of the Services:

  • that you are acting on your own behalf and in your own personal capacity and not on behalf of another person;
  • that you are not restricted by limited legal capacity;
  • that you are not diagnosed or classified as a compulsive gambler;
  • that you are of the legal age of 18 and above;
  • that you are fully aware of the risk of losing money in the course of using the Services;
  • that you are not using or depositing money which originate from illegal or unauthorised activities;
  • that you agree that the Provider or a payment processing company on the Provider's behalf will handle all financial account transactions ("Payment Processor"). You hereby agree that the Payment Processor reserves the right to withhold any payments (deposit & withdrawal) should the Payment Processor have reason to believe or have any suspicion that you may be engaging in or have engaged in any fraudulent, unlawful, or improper activity;
  • that you shall not allow other persons to use your account for any criminal or otherwise unlawful activities including, without limitation, money laundering, under any law applicable to you or us;
  • to keep your username, account number and password secure, confidential and protected against unauthorised access or use and to ensure that you notify us immediately if you misplace, forget or lose your account name or password;
  • to be solely responsible for any and all activities that occur under the access to and use of the Services on and through the Website(s) and/or Device(s) under your username, account number and password regardless of whether such access and/or use was authorised by or known to you or not;
  • not to use the Website(s), Device(s), Software or the Information in any way which interferes the operational performance of the Services and the Website(s) to other users;
  • not to solicit or in any manner seek to obtain any information relating to other users;
  • not to upload or distribute any program, file or data that contain viruses and may affect the operational performance of the Device(s), Software, Services and/or Website(s);
  • that your access to or use of the Services and Website(s) is not illegal or prohibited by laws or contractual obligations that are applicable to you from which you are currently accessing the Website(s) or using the Device(s);
  • not to post or transmit to the Website(s) and/or to the Device(s) or to any other users, any unlawful, harassing, abusive, threatening, defamatory, obscene, indecent, inflammatory, racially or ethnically objectionable, pornographic or profane material, or any that could be considered a criminal offence;
  • that you are not an officer, director, employee, affiliate or agent of The Company or any company related to The Company, or a relative or housemate of any of the foregoing.
  • that you are not colluding or attempting to collude or intending to participate, directly or indirectly, in any collusion scheme with any other player in the course of any Betting;

Registration and Membership

6.1 In order to bet with The Company, you must complete the application for account opening and membership. We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever.

6.2 You represent and undertake that all information supplied when registering and completing the Membership Application is accurate, true, kept up-to-date and complete in all respects including, your name, sources of funds (including the relevant bank accounts and card numbers) and residential address.

6.3 We will take reasonable and appropriate measures to ensure that any personal information disclosed to us shall remain confidential. We will not report or disclose your personal data or betting information unless compelled to do so by any applicable laws and regulations.

6.4 It is your sole responsibility to keep your personal information confidential. We reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments.

6.5 It is your sole responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website(s) and/or using and participating in the Services.

6.6 We reserve the right to request further evidence of identification and age from you to verify your Membership Application (e.g. valid picture identification). If there is any change to your information details, you shall notify us of the relevant change immediately.

6.7 We reserve the right to confirm your name and address by post. The Company may, at our discretion, undertake additional security checks against any information that you provide. You agree that upon request by the Company, you are to provide any additional documentation required to verify the information you have provided. By agreeing to these Terms and Conditions you give consent for The Company to access, use and store any identification verification or checks that may be made against you.

Placement of Bets

7.1 We accept bets for games that are advertised on the Website(s) and/or through the Device(s). All such bets are subject to the Betting Rules applicable to each event or game, and to these Terms and Conditions. If a manifest error or mistake occurs or an incorrect participant is quoted for any event, all bets placed on that event shall be void. In the event of any malfunction to the The Company gaming system, The Company reserves the right to void any and all bets placed.

7.2 Notwithstanding any other provision in these Terms and Conditions, The Company reserves the right, in our absolute discretion, to decline all, or part, of any bet placed without providing any reason whatsoever.

7.3 The Company reserves the right to suspend and or close a customer's account at any time if it is believed that you have breached any of these Terms or have acted in a manner of cheating, hacking, attacking, manipulating or damaging the normal betting spirits. Any winnings and/or payout including balance in the account shall be deemed forfeited and invalid.

7.4 Any forms of "abnormal bets" including the use of artificial intelligence or "bots" on the Internet will be VOID without prior notification. Any attempt or actual use of artificial intelligence by members will lead to termination of their account.

7.5 You are responsible and liable for all activities and transactions that take place through the use of any of the following:

  • your name;
  • your account number;
  • your username and password

7.6 Bets will be deemed valid and accepted by The Company when a transaction ID is displayed on your screen and duly reflected in your transaction history.

7.7 No betting is permitted after the commencement of an event and/or where the outcome of an event is known at the time of placement of your bet. If any event is erroneously left open for betting after the commencement of the event and/or where the outcome of an event is known, The Company reserves the right to decline or void such bets placed. If for any reason a bet is inadvertently accepted by The Company after an event or match has commenced, The Company reserves the right to cancel and void such bet. Acceptance of any bet shall be at the sole discretion of The Company.

7.8 Unless stated otherwise, the result of a match or event will be determined on the day of its conclusion for betting purposes. The winner of an event or game will be determined on the date of the event's conclusion according to the Betting Rules.

7.9 The Company does not recognise suspended games, protests or overturned decisions for betting purposes.

7.10 You acknowledge that any and all odds, lines and handicaps are subject to fluctuation without notice, and the foregoing will become fixed only at the time of acceptance of the bet by us. Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, The company may at our absolute discretion (but shall not be obliged to) make reasonable efforts to contact you to allow the choice of placing another bet at the correct odds, lines and handicaps.

7.11 We will not accept any simultaneously placed bets on one event from you. In respect of any bet and the associated transactions therewith, the decision of The Company is final and conclusive.

Software Licence

8.1 You hereby acknowledge and agree that the Software that is made accessible to you is the property of The Company and that you do not gain any rights to such Software whatsoever. You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, rent, lease or license or otherwise communicate or make available such Software to any other person, website or on any other media and/or device.

8.2 The Company grants to you a personal, non-exclusive, non-transferable and revocable licence to install and use the Software on your Device(s) (the "Licence") PROVIDED THAT such installation and use is made through a Device of which you are the primary user.

8.3 The Software is licensed and distributed by The Company solely for the purpose of enabling users of the Software to fully access and utilise the Services.

8.4 You are not allowed to:

  • install or load the Software onto a server of other networked device;
  • copy, distribute, transfer, assign the Software to any other person;
  • rent, lease, sub-licence or transfer the Software to any third party;
  • create or provide any means through which the Software may be used by others;
  • translate, decompile, disassemble, modify, reverse engineer, adapt, create or make any attempts to create derivative works based on the whole or part of the Software; or
  • use the Software in a manner prohibited by applicable laws or regulations.

Settlement of Transactions

9.1 The Company reserves the right not to settle a transaction in the event of discrepancies between the bank account and registered name

9.2 Your winnings are exclusive of your bet amount, please take this into consideration when bets are placed.

9.3 The Company shall not be responsible or liable to you for any funds credited to an account in error, and The Company reserves the right to void any transactions involving such funds. If you ever find yourself in a situation where funds are mistakenly credited to your account, you should contact the company's customer support or follow the instructions provided in their terms and conditions for reporting such errors.

9.4 Payment of any taxes, fees, charges or levies that may apply to your winnings under any applicable laws shall be your sole responsibility.

Collection of Winnings

10.1 Your winnings from settled bets will be credited to your account and shall be withdrawn in accordance with our Terms and Conditions.

10.2 Funds will not be released under any circumstances if the full value of the deposited amount is not played through in full.

10.3 Withdrawals of money from your account may only be made in the same currency you deposited in.

10.4 The bank account used for the original placement of the deposit must be the same as the name of the registered account.

10.5 The Company reserves the right to charge your account to cover all reasonable cost relating to both the deposit and withdrawal.

Promotions

11.1 All promotion offers are limited to one per person. Meaning one per family, household address, IP address, email address, telephone number, credit or debit card and/or e-payment account, or shared computer (e.g. school, public library or workplace). If there is any collusion or usage of multiple account, all bonus and winning amount will be confiscated.

11.2 Turnover on all types of non-live table games (e.g. Blackjack, Video Poker, Craps, American Roulette, Baccarat and other non-live table games) and non-slot games, will not count towards this turnover requirement unless SPECIFICALLY stated.

11.3 Only valid bets that have been settled with win/loss results will count towards an effective turnover.

11.4 The required turnover subjected to all bonuses will not be counted as an effective rebate.

11.5 Given bonuses are only valid for thirty (30) days, starting from the date they are issued, unless otherwise stated in the bonus’ terms and conditions. If a player fails to make the prerequisite value of wagers before the expiration, the bonus funds and money won using money bonus funds will be removed from the player’s account.

11.6 BK8 reserves the right to decide unilaterally to execute and, at any time without prior notice, to modify, change, stop, cancel and/or invalidate the promotion.

11.7 All promotions or special offers introduced are subjected to these Terms and Conditions. The Company reserves the right to suspend, withdraw or modify such any promotions at any time.

11.8 In the event that The Company believes a user is abusing or attempting to abuse a promotion, The Company may, at our sole discretion, block, deny, suspend, withhold or withdraw any user from the promotion.

11.9 The Company reserves the right to void any or all bets made by any individual/group of people acting in liaison/collusion and attempts of fraudulent. The money in the accounts will be confiscated immediately.

Promotional abuse and irregular play

12.1 We have a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to block and remove bonuses, associated winnings and/or deposits from accounts that we suspect, at our sole direction, are involved in such activities or behaviours.

12.2 We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. You hereby consent in advance to this clause. If, upon such a review, it appears that you are participating, or attempting to participate, in strategies that we, in our sole discretion deem to be (i) promotional abuse; and/or (ii) irregular playing; we reserve the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your access to the Website and/or block your account. PLEASE NOTE that in such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.

12.3 "Irregular play" includes, but is not limited to, any one of the following types of play:

  • Equal, zero or low margin bets or hedge betting would not be accepted in any form. For example, Black or Red betting on Roulette or covering more than 24 of the 37 numbers on the table; both side betting including but not limited to sports and live casino;
  • Delayed winnings, for example, "free spin" or "bonus" features initiated with bonus or cash funds, then the Player steps out of the free bonus or bonus round, and then completes at a later time for example, after the bonus has been wagered;
  • "Game State Abuse" where the use of bonus funds are used purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited; and
  • Leaving large bets on table, for example in Blackjack, and returning after bonus wagering has been completed; and
  • Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error or failure including, but not limited to, in respect to any game.

12.4 "Promotional abuse" includes, but is not limited to, any one of the following types of play:

  • Working in a syndicate with other players to abuse promotions, deliberately cheating or other unfair behaviour;
  • Depositing and withdrawing funds shortly after with the intention to abuse the promotion. For example, deposit funds to receive free spins, and then wager your deposit just over 1 time your deposit value, initiate a withdrawal to not fall foul of clause "No Deposit Bonus" of the Website Terms;
  • Using multiple accounts to claim a bonus or a free spin offer more than once.

Indemnity

13.1 You agree to fully indemnify, defend and hold The Company, our employees, officers, directors, licensees, distributors, affiliates, subsidiaries and agents for any loss, damage or claims (whether alleged, adjudicated or otherwise ) (including reasonable legal fees) that may incur out of violation of the Terms and Conditions and/or Betting Rules and any other liabilities arising out of your use of the Website and/or Services or by any other person accessing the Website and/or Services using your account information details.

Disclaimer

14.1 The Company does not accept liability for the content, products, representations of external or third party websites from the public domain. The Company disclaims any and all warranties, representations and responsibilities in respect of any aspect of the Services, the Site and the Information, which may be provided by third parties and shall not on any account be liable for any default, breach or inaction of third party partners.

14.2 Any participation in the Games is at your sole discretion and risk. By playing the Games, you acknowledge that you do not find the Games and/or Services to be offensive, unfair or indecent in any way.

14.3 Some legal jurisdictions have not addressed the legality of online and/or offshore gambling while others have specifically made online and/or offshore gambling illegal. We do not intend that anyone should use the Site and/or Services where such use is illegal. The availability of the Services and Site should not be construed as an offer, solicitation or invitation by us in any country in which such use is illegal. It is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to use the Site and Services.

14.4 Under no circumstances, including negligence, shall The Company be liable for any damages or losses that are deemed or alleged to have resulted from or caused by the Site or its content, including without limitation delays or interruptions in operation or transmission, communications, lines failure, any person's use or misuse of the site or its content, or any errors or omissions in content. The Company disclaims all warranties, representations and responsibilities to the full extent permissible by law and does not warrant that the Services will be uninterrupted, timely or error-free, that any electronic correspondences sent through the servers is free from any viruses or bugs. In the event of error, the Company reserves the right at its sole discretion to either void any affected result of the Games at any time or to correct the error. Should any funds be credited to or debited from your account in error, it is your responsibility to notify the Company in writing of the error without any delay. Any sums credited to your account due to the error shall be deemed invalid and shall be returned to the Company.

14.5 In no case does The Company warrant that the services offered match your expectations or standards and it shall be your responsibility to ensure that the requisite configuration and essentials for utilizing the services are maximized. You acknowledge that part or all the Information may be provisional in nature and may be subject to revision or modification.

14.6 If there is a discrepancy between the result showing on your Device and our server, the result showing on our server shall govern the result of the Game. You understand and agree that (without prejudice to your other rights and remedies) The Company records shall be the final authority in determining the terms of your participation in the Games, the activity resulting there from and the circumstances in which they occurred.

14.7 The Company reserves the right to discontinue, modify, remove or add to the Services, temporarily or permanently, in its absolute discretion with immediate effect and we shall not be liable in any way for any loss suffered in this regard.

14.8 This disclaimer supersedes all previous understandings, agreements and contracts. You hereby accept to indemnify The Company and its affiliates, employees, agents and associates against all claims, liabilities or expenses, including but not limited to attorney fees and court charges, arising from your access or use of the Services and Site, regardless of whether The Company has been advised of such a possibility or not. By using the Services and Site, you expressly waive off any right that may arise to you against us.

14.9 This disclaimer shall be read in full and shall be construed only after reading the same with the terms of use and privacy policy. By using this site, it shall be deemed that you have read, understood and acknowledged all the terms and conditions, privacy policy and the disclaimer.

Cancellation, Termination and Suspension of Account

15.1 The Company reserves the right in its sole and absolute discretion to void any winnings, freeze and forfeit any balance in your account, and/or to deactivate your account without cause at any time including, without limitation, if:

  • you have more than one active account with The Company;
  • the Name does not match the name on the bank account or other payment accounts used to make deposits and withdrawals;
  • you participate in a promotion and withdraw before fulfilling the requirements of that particular promotion;
  • you provide incorrect or misleading registration information;
  • you have failed to provide the identification information upon request;
  • you are not of Legal Age;
  • you access and participate in the Services from a jurisdiction where participation is prohibited by law;
  • you deny any of the transactions or deposits that you have made;
  • you are depositing money originating from illegal or unauthorised activities;
  • you are found to be cheating or attempting to cheat anyone or any party or you have employed or made use of an artificial intelligence or other system designed specifically to defeat the system or you are found to have colluded with other players in order to defraud The Company;
  • you have allowed or permitted (intentionally or unintentionally) someone else to use your account; or
  • you fail to comply with any of the terms and conditions set forth in this Agreement

15.2 If the provision of the Services is suspended and/or your account is suspended or deactivated, the provision of the Services will only be reinstated and/or your account reactivated after the necessary rectification has been verified.

15.3 The Company retains authority over the issuing, maintenance and closing of user's accounts at any time for any reason. The decision with regards to any aspect of your account, use of the Services or the Site, is final and shall not be open to review or appeal. We will give you reasonable notice before doing so, unless circumstances dictate that we legally or practically cannot do so.

External Websites

16.1 Links to external websites are provided for your convenience only, and The Company is not responsible for and does not undertake to ensure that contents of such links are accurate, current or maintained.

16.2 The Company is not responsible nor liable for the contents or the privacy practices of the external websites.

16.3 The Company shall not be liable for any loss or damage whatsoever arising from or in any way connected with your use of any link to external websites provided on the Website(s).

16.4 The Company shall under no circumstances be associated or affiliated with any statement, opinion, trade or service marks, logos, insignias, products, services or with the operators or owners of external websites.

Adding or Discontinuing

17.1 We reserve the right to, in our sole discretion, to add new games or functions to the Website(s) or to commence, cease, discontinue, restrict access to or modify any games or functions at any time.

Violation

18.1 The Company reserves the right to seek all remedies in respect of any violation of these Terms and Conditions, including the right to deny or restrict access to the Services, Website(s) and Information to any particular person, terminate your account or to block access from a particular Internet address at any time and at our sole and absolute discretion.

18.2 You agree to fully indemnify, defend and hold harmless The Company and its affiliates, employees, agents and associates from and against all claims (whether alleged, adjudicated or otherwise), demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever that may arise as a result of:

  • your breach of the Agreement, in whole or in part;
  • violation of any law or third party rights;
  • use of Services and/or Site by you or other person using your account login details

Miscellaneous

19.1 The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

19.2 This Agreement constitutes the entire understanding and agreement between The Company and you regarding the Services and the Site and supersedes any prior agreement, understanding or arrangement.

Privacy Policy

BK8 (hereinafter referred to as “BK8”, “Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is a company licensed and regulated by the Government of Curaçao and has its office registered in 9 Abraham De Veerstraat Willemstad, Curaçao in Curacao. BK8 is registered under the master license of Gaming Services Provider N.V. #365/JAZ.

This privacy policy outlines our policies and procedures on how we collect, manage, and use your personal information when you are using any BK8 branded pages, websites, mobile phone or tablet applications that are owned and/or operated by us or any other methods that we used to make our service available to you. All information we gathered from you will be kept confidential and secure. We promise to use, manage and disclose your personal information in compliance with the Privacy Act and this privacy policy.

By using the Website, you confirm that you have read, understood and agree to our privacy policy in full and that you agree to comply with them. In using the Websites, you agree to be bound by the terms of this Privacy Policy. If you do not agree to this privacy policy, please do not use this Website. BK8 reserves the right, in its sole discretion, to review, amend and update any part or all information of the privacy policy at any time without prior notice and the changes will be effective immediately upon posting on the site. It is your responsibility to review this privacy policy regularly and remain familiar with its terms.

Personal Information

BK8 may collect the following information about you:

  • Name
  • Email Address
  • Personally Submitted Preferences
  • Date of Birth
  • Country of Citizenship
  • Physical Address
  • Identification Number
  • Government Issued Identification
  • Location Data
  • Device Information
  • IP Address

BK8 may use the following methods to collect the personal information about you:

  • The information you submitted to BK8 when creating an account.
  • Your conversations with our employees.

The Purposes of Collecting Your Personal Information

BK8 will only use lawful and fair ways to collect the information about you for the following purposes:

  • For know-your-customer (KYC) identity verification.
  • If you opt to receive BK8’s marketing communications.
  • To approve your application for BK8 membership or any affiliated subdomains.
  • To deliver and enhance our services to you as a member.
  • To verify your identity and confirm your membership for security reason and legal compliance.
  • To maintain your membership account.
  • To enhance website and telephone’s user experience, or to create, develop, and customize services and/or products that meet your preference, including market research and promotional activities.
  • To inform you the details about our products or services that we believe may interest you through email, SMS, or telephone communication.
  • To compile aggregate data about members through demographic profiling, database analysis. Such data may be shared to potential and existing stakeholders for the purpose of facilitating more efficient business operation for BK8.
  • To answer your questions, comments, or requests.
  • To assess Members' liability to pay goods and services tax and other relevant taxes.
  • To comply to BK8’s contractual, legal, and statutory obligations.
  • To take necessary steps if BK8 suspects that unlawful activity or serious misconduct occurs within our operation and activities.
  • To establish, exercise or defend any legal claims.
  • To manage job applications.

Your personal information is essential for creating an account with us and accessing our services and assistance. Without it, you will not be able to register an account with us. You are responsible for ensuring that the Personal Information you provide to us is accurate, complete, not misleading and kept up-to-date.

BK8’s Marketing Communication and The Option to Opt-Out

Periodically, we may utilize your personal information to notify you about our products, services, and/or promotional activities of BK8 via email, SMS, telephone or mail. Should you wish to stop receiving any or all part of marketing or promotional information from BK8, please contact us by email at anytime at [email protected]. We are glad to be of your assistance.

Occasionally, we may reach out to you via the contact methods you provided during your membership registration for the management and administration of your BK8 account. Please be aware your decision to opt-in or opt-out for our marketing communications will not impact such communications.

Handling of Your Personal Information

We are committed to making sure all personal information collected, used or disclosed is correct. On top of that, all personal information is encrypted and stored in a safe and secure environment that can only be accessed by authorized persons. We will only collect and store the personal information that listed in this privacy policy and it is collected through your use of our Website and/or Services for the purpose(s) of resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with applicable laws.

Once the personal information is no longer necessary for any purpose allowed under the APPs, including our legal or operational obligations, BK8 will take action to destroy or permanently de-identify the personal information we hold about you.

Protection of Your Personal Information and Underage Gambling

By registering an account with us, you are deemed to acknowledge that there is no guarantee that data transmission over the internet is completely secure. Therefore, BK8 hereby declares that we will not guarantee or warrant the security of any information you transmitted over the internet. Meaning, you are fully responsible for the personal information that you transmit to BK8. Although, BK8 will make every effort to safeguard your personal information from the risk of being misuse, loss and unauthorized access, modification, or disclosure using password-protected systems and databases and Secure Socket Layer (SSL) once your personal information is completely transmitted to our Website. Your use of our Services or the action of providing personal information to us will be deemed that you agree that we may contact you via the contact methods you provided during account creation regarding the issues of security, privacy, and administrative.

All related parties in BK8, including employees, agents, and contractors will take all reasonable steps to keep every member’s personal information and trading behavior confidential. However, BK8 cannot guarantee the security and confidentiality of the public information. The public information including but not limited to information that is posted on bulletin boards or uploaded on social media (for example, Facebook, Instagram, Twitter, and Chat Rooms).

Except as otherwise expressly included in this Policy, this Policy addresses only the use and disclosure of information we collect from you. We are unable to ensure the protection of any information that you provide to a third-party online site that links to or from the services or any information collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any information collected by these third parties is governed by the privacy policy, if any, of such third party. We encourage you to conduct your due diligence in reviewing their privacy policy (if any) before you disclose your personal information to others.

BK8 is determined to do everything in our power to prevent children from using our services by rejecting them and their personal information from creating a wagering account. While we are doing our part in preventing underage gambling, parents or guardians should take the initiative to monitor their children’s internet use, such as installing internet screening software, sign out of your account after you finished wagering. This also applies to people who share a computer with another person. The responsibility of protecting the confidentiality of your account information, such as username and password, falls on you.

Access of Your Personal Information

To access the personal information that we hold about you, you may click the “Settings” link on the website or reach out to us by email at [email protected]. If your request is reasonable, we will grant you access to your personal information for a considerable period of time. If we found that giving you access to your personal information is violating the APPs, including it may negatively impact the privacy of another individual, we will not be giving you access. However, we will try another approach to fulfill your request.

For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.

Removal of Personal Information

In the event that BK8 no longer has a legal basis to continue to process or store your personal information, you may request us to delete or remove it. Even so, BK8 reserves the right to not comply with your request if there is a legal obligation to keep your data. Please note under GDPR Article 17(3)(b) legal requirements take precedence over the right to be forgotten. Therefore, we may retain your data for five years. After this, we will be able to process your request.

To request for removal of personal information, please contact us by email at [email protected].

BK8’s Contact Details

Should you have any questions or wish to apply for access or correction or filing complaints regarding to the ways we handle of your personal information, please do not hesitate to contact us by email at [email protected].

International Data Transfer

We may transfer, process, and store the personal information of our users to other countries that may have data protection law differ from those in your country. We strive to protect your personal information in accordance with the requirements of applicable laws.

Legal Basis for Handling Your Personal Information

In accordance with the EU General Data Protection Regulation, BK8’s handling of your personal information is backed by the following lawful bases:

  • Performance of a Contract: Your personal information is needed for BK8 to execute our contract with you.
  • Legitimate Interest: While BK8 processes your personal information to advance our legitimate interests, we ensure these interests do not override or conflict with your interests or fundamental rights and freedom.
  • Consent: At times, BK8 requires your consent to process your personal information.
  • Compliance with Legal Obligations: BK8 may process your personal information to fulfill our legal obligations.

Supervisor Authority

For users who are living in the European Economic Area that believe our data processing procedure breaches applicable law, you have the right to file a complaint with a supervisory authority.

Please note that we may have to withhold access to your personal data in certain situations, for example when we are unable to confirm your identity or where data requested for is of a confidential commercial nature or in the event we receive repeated requests for the same data.

Please also note that we may use our discretion in allowing the corrections requested and/or require further documentary evidence of the new data to avoid fraud and inaccuracy.